W4THU RADIO WORKS LLC will not release, sell, or distribute any customer list or customer information.
Credit card information on orders placed in the web store is not available to me. I receive only an authorization number confirming that your credit card was processed.
If any W4THU RADIO WORKS LLC product proves to be defective, the defective part will be repaired or replaced at my discretion if returned in the original condition within 30 days.
Since I have no control over the product's usage and installation, products that fail due to excessive power operation, high duty-cycles, improper use or installation are not eligible for replacement. The power rating and duty-cycles are given in the specifications for each product.
If a product appears to be defective, please contact me by email for a return authorization. Products or parts returned without authorization will not be accepted. In such a case you will be responsible for return postage. If a product or part is determined to be defective it will be replaced at my determination.
If a part or product appears to be defective, it must be returned in original condition and packaging within 30 days.
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